COVID-19 BEST PRACTICES

The Utah Valley Convention Center has been safely hosting events during the pandemic since June 2020. Our Events team works with each client to ensure all current local and state guidelines or mandates are followed. Listed below you will find the policies and procedures we are implementing to keep attendees and employees safe. While certain aspects of our events look very different, you can rest assured you will receive our usual high-quality service and attention to detail for your event.

Safety & Sanitation
• Face coverings over the nose and mouth may be required for event attendees or in common areas, dependent upon individual event requirements. Staff is required to wear face coverings.
• Signage posted clearly at entrances and on digital displays.
• Hand washing hygiene reminders in all restrooms.
• Hand sanitizer stations available throughout the building.
• Ongoing disinfection of high-touch and food service areas.

Room Layouts
• Custom room sets designed per event planner's distancing preferences.
• Possible one-way aisles for ingress and egress designated with sign age or floor decals to encourage guests to enter on one side of the aisle and exit the other.
• Attendee registration and mealtimes may be staggered to ensure that queues and dining capacity are kept to safe capacities and appropriate distancing.

Catering
• Service staff wearing face coverings.
• Preset flatware rolled in napkin.
• Disposable serviceware, salt and pepper packets, and packaged butter pats provided for meal service as requested.
• Buffet service is possible possible. Please speak with your Event Manager to discuss the details.

Cafe & Concessions
• Contactless payment system in place at all point-of-sale locations.
• Prepackaged "grab-and-go" food items presented as menu options.
• No refills at soda fountains.

Click to View the UVCC COVID-19 Best Practices

COVID-19 Precautions and Requirements

***Masks MAY be required to be worn for some events or in common areas. Contact your event planner for more information.***

The Utah Valley Convention Center has taken enhanced health and safety measures to protect our venue guests.  However, there is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.  By entering our venue, you voluntarily assume all risks related to exposure to COVID-19, and the Utah Valley Convention Center disclaims any and all liability related thereto.

Per the state's current coronavirus guidelines, masks are recommended for crowded, indoor spaces where physical distancing is not possible. To review the Utah recommendations for public gatherings, CLICK HERE. Additionally, site tours of the facility must be pre-scheduled and face coverings must be worn. For more information, e-mail info@utahvalleycc.com

In accordance with the guidance and recommendations set forth by the CDC and local health officials, we respectfully request that the following guests not attend event at our facility:

  • Guests who are feeling sick or experiencing cold or flu-like symptoms (including fever, cough and shortness of breath);
  • Guests who have been diagnosed with, or believe to have contracted, COVID-19, unless you have had no fever for 72 hours (without use of medicine) and 10 days have passed since symptoms first appeared;
  • Guests who have been in contact with an individual diagnosed with COVID-19 within the past 14 days; and
  • Guests who have traveled internationally in the past 14 days.

Event planners may have additional requirements for their attendees while in the venue. Please contact your event planner for any event-specific questions.